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Frequently Asked Questions and Documentation
 
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OpenCrypt system documentation relating to more detailed aspects of the software.

PHP Email Template Descriptions

The OpenCrypt system emails are all template based to simplify your customisation. The following .tmpl files are used by OpenCrypt's PHP files when sending emails.

admin-helpdesk-message.tmpl
This is the mail sent to the administrator when a helpdesk ticket has been replied when using the Helpdesk Add-On
 
admin-helpdesk-ticket.tmpl
This is the mail sent to the administrator confirm a new ticket has been created when using the Helpdesk Add-On
 
email_footer.tmpl
This is the main e-mail footer for all PHP based e-mails
 
email_header.tmpl
This is the main e-mail header for all PHP based e-mails
 
helpdesk-lookup.tmpl
This is the mail sent to a user when they have requested a lookup of all helpdesk tickets associated with their e-mail address when using the Helpdesk Add-On
 
helpdesk-message.tmpl
This is the mail sent to the user when their helpdesk ticket has been updated when using the Helpdesk Add-On
 
helpdesk-ticket.tmpl
This is the mail sent to the user when a new helpdesk ticket has been received from them
 
survey-results.tmpl
This is the mail sent to the user to confirm their submission of a survey when using the Surveys/Input Forms Add-On
 

 
Article Details

Last Updated: 26 August 2009 13:21:57
Revision Number: 0
Article viewed 12466 times.
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